Terms of Service

The terms and conditions governing your use of the RevTechSquare website and services.

Last Updated: January 1, 2025

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Client") and RevTechSquare, LLC ("RevTechSquare," "we," "us," or "our") governing your access to and use of our website at revtechsquare.com (the "Site") and our professional services. Please read these Terms carefully before using our Site or engaging our services.

1. Acceptance of Terms

By accessing or using our Site, submitting a contact form, subscribing to our newsletter, or engaging our professional services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must not access or use our Site or services.

If you are accessing our Site or engaging our services on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such case, "you" and "your" shall refer to that entity.

2. Description of Services

RevTechSquare provides professional services including but not limited to:

  • Revenue Cycle Management (RCM): Patient registration, clinical documentation review, eligibility and benefits verification, medical coding (CPC certified), insurance billing (CPB certified), payment posting, accounts receivable follow-up, denial management, patient statement generation, credentialing and contracting, contract negotiation, and virtual assistant services.
  • Business Services: Accounting, bookkeeping, taxation (individual and business), IT services, AI and machine learning integration, IT compliance services, and printing services.

The specific scope, deliverables, timelines, and terms for professional service engagements will be defined in a separate Service Agreement or Statement of Work executed between RevTechSquare and the Client. These Terms apply to all interactions with our Site and provide the general framework for our service relationships.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to affected clients.

3. Eligibility

You must be at least 18 years of age and legally capable of entering into binding contracts to use our Site and engage our services. By using our Site, you represent and warrant that you meet these eligibility requirements. Our services are intended for healthcare providers, medical practices, businesses, and professionals located in the United States.

4. User Obligations

When using our Site and services, you agree to:

  • Provide accurate, current, and complete information when submitting forms or communicating with us.
  • Not use our Site for any unlawful purpose or in any way that violates these Terms.
  • Not attempt to gain unauthorized access to any part of our Site, servers, or systems.
  • Not transmit any viruses, malware, or other harmful code through our Site.
  • Not scrape, data mine, or use automated tools to access our Site content without prior written permission.
  • Not impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Comply with all applicable federal, state, and local laws and regulations in connection with your use of our Site and services.
  • Provide timely and accurate information necessary for us to perform our services, including access to relevant systems, documentation, and data.

5. Intellectual Property

All content on our Site — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the design and arrangement thereof — is the property of RevTechSquare, LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

The RevTechSquare name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of RevTechSquare, LLC. You may not use such marks without our prior written permission.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Site for personal and non-commercial informational purposes only. This license does not include the right to reproduce, distribute, modify, display, perform, or create derivative works from any content on our Site without our express written consent.

6. Confidentiality & HIPAA

RevTechSquare acknowledges the sensitive nature of the information shared in the course of providing our services, particularly in healthcare revenue cycle management. We commit to maintaining the confidentiality of all client information, business data, and Protected Health Information (PHI) in accordance with the following:

  • HIPAA Compliance: For healthcare clients, we comply with all provisions of the Health Insurance Portability and Accountability Act (HIPAA), including the Privacy Rule, Security Rule, and Breach Notification Rule. We will execute a Business Associate Agreement (BAA) with each healthcare client before accessing any PHI.
  • Non-Disclosure: We will not disclose any client confidential information to third parties without prior written consent, except as required by law, regulation, or court order.
  • Employee Obligations: All RevTechSquare employees and contractors are bound by confidentiality agreements and undergo regular training on data protection and HIPAA compliance.
  • Data Return/Destruction: Upon termination of services, we will return or securely destroy all client data and PHI in accordance with the terms of our Service Agreement and applicable regulations.

7. Payment Terms

Payment terms for professional services will be specified in the individual Service Agreement or Statement of Work executed between RevTechSquare and the Client. General payment provisions include:

  • Invoicing: Unless otherwise specified in the Service Agreement, invoices will be issued monthly for services rendered during the preceding period.
  • Payment Due: Payment is due within thirty (30) days from the date of invoice unless a different payment term is agreed upon in writing.
  • Late Payments: Accounts not paid within the specified payment terms may be subject to a late fee of 1.5% per month (or the maximum rate permitted by law, whichever is less) on the outstanding balance.
  • Disputed Invoices: If you dispute any portion of an invoice, you must notify us in writing within fifteen (15) days of the invoice date, specifying the nature and basis of the dispute. Undisputed portions remain due per the standard payment terms.
  • Suspension of Services: We reserve the right to suspend services if payment is more than sixty (60) days past due, after providing written notice and a reasonable opportunity to cure the default.

Free consultations and initial assessments offered through our Site do not create any payment obligation unless and until a formal Service Agreement is executed by both parties.

8. Termination

Either party may terminate a Service Agreement by providing written notice in accordance with the termination provisions specified in that agreement. In the absence of specific termination provisions:

  • Either party may terminate the service relationship by providing thirty (30) days written notice to the other party.
  • Either party may terminate immediately upon written notice if the other party materially breaches these Terms or the Service Agreement and fails to cure such breach within fifteen (15) days of receiving written notice of the breach.
  • We may terminate or suspend your access to our Site immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Upon termination, all rights and licenses granted to you under these Terms will immediately cease. Sections relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law shall survive termination.

9. Disclaimer of Warranties

OUR SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that our Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that the information provided on our Site is complete, accurate, or current. While we strive for excellence in our professional services, we do not guarantee specific outcomes, reimbursement amounts, or collection rates, as results depend on numerous factors beyond our control including payer policies, patient cooperation, and the accuracy of information provided by the Client.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE REVENUE AND TECHNOLOGY SQUARE, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • Your access to or use of (or inability to access or use) our Site or services;
  • Any conduct or content of any third party on our Site;
  • Any content obtained from our Site;
  • Unauthorized access, use, or alteration of your transmissions or content;
  • Any errors, omissions, or inaccuracies in our Site content.

Our total aggregate liability for all claims arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to RevTechSquare during the twelve (12) months immediately preceding the event giving rise to the claim. This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless RevTechSquare, LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from: (a) your use of our Site or services; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property, privacy, or property right; or (d) any claim that your use of our services caused damage to a third party. This indemnification obligation shall survive the termination of these Terms and your use of our Site and services.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State in which RevTechSquare, LLC is registered, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or our services that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the city and state where RevTechSquare maintains its principal office, and the decision of the arbitrator shall be final and binding on both parties.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights, confidential information, or other proprietary rights.

13. Changes to Terms

We reserve the right to modify these Terms at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page and, for material changes, may provide additional notice such as an email notification or a prominent notice on our Site. Your continued use of our Site or services after any changes to these Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent of the provision. If modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect. The invalidity of any provision in a particular jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.

15. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

We recommend that you print or save a copy of these Terms for your records.